Privacy policy

This policy explains what personal data Veytrivo CRM collects, why, and the choices you have. We build Veytrivo CRM following GDPR principles.

Data we collect

• Account data: your name, email address, company and role.
• Customer data: the contacts, deals, messages and activity your team stores in the CRM. You control this data; we process it on your behalf.
• Usage data: basic logs needed to run, secure and improve the service.

How we use it

To provide the service, keep it secure, bill your subscription and support you. We do not sell personal data.

Connected accounts

When you connect Gmail, Outlook, WhatsApp or ad accounts, we use the access you grant only to provide the features you turned on. Access tokens are encrypted at rest and you can disconnect at any time.

Where data is stored

Data is stored on AWS in your region (Singapore or the United States) and stays in that region.

Retention and deletion

Owners and admins can export or delete data at any time. After cancellation, data is kept for 30 days and then deleted; backups roll off within a further 30 days.

Your rights

You can request access, correction, export or erasure of your personal data by emailing support@veytrivo.com.